Realtor Squire Request an Invite
Legal

Privacy Policy

Last updated: [DATE] · Draft for attorney review · Not yet published as final

1. Who We Are 2. Information We Collect 3. How We Use Information 4. AI Processing Disclosure 5. How We Share Information 6. SMS & Mobile Messaging Privacy 7. Data Retention 8. Your Rights & Choices 9. Data Security 10. Children's Privacy 11. International Data Transfers 12. Changes to This Policy 13. Contact Us

01Who We Are

Realtor Squire ("Realtor Squire," "we," "us") provides an AI-assisted lead follow-up and qualification service for licensed real estate professionals ("Agents," "you"), including our AI assistant, Steven, and related tools. This policy explains what information we collect, how we use it, and the choices available to you and to the leads you represent.

Realtor Squire acts on your behalf when it talks to your leads. For information about your leads that flows through the Service, you are the data controller and we act as your service provider / processor, carrying out your instructions rather than deciding independently what to do with that data.

02Information We Collect

Information you provide directly. Your name, email address, phone number, brokerage name, and license details when you request an invite, register, or communicate with us.

Information about your leads. When you use the Service, we process personal information about the people you are prospecting or representing, at your direction, including their name, phone number, email (if provided), and the content of their conversations with Steven, together with any property requirements, timeline, or preferences they share.

Messaging and platform data. Message content, delivery status, and metadata exchanged through SMS, GoHighLevel, or other connected channels, including text messaging originator opt-in and consent records.

Technical data. Standard web server logs (IP address, browser type, pages visited) when you use this website. We do not currently run third-party analytics or advertising trackers on this site; if that changes, this policy will be updated first.

03How We Use Information

  • Operate and improve Steven's conversational, qualification, and follow-up functions
  • Sync lead and pipeline information with your connected CRM (currently GoHighLevel)
  • Communicate with you about your account, onboarding, and the Service
  • Provide customer support and respond to requests
  • Maintain the security, integrity, and proper functioning of the Service
  • Comply with legal obligations

We do not sell personal information, and we do not use your leads' information for any purpose outside operating the Service on your behalf.

04AI Processing Disclosure

Steven's responses are generated using third-party large language model providers (currently Google Gemini, with xAI Grok as a fallback). Message content is sent to these providers to generate a response and is subject to their respective data processing terms.

To be confirmed before publishing: whether Realtor Squire's current agreements with these providers exclude submitted content from model training. Do not represent a specific data-training exclusion here unless it has actually been configured and verified on the account in use.

05How We Share Information

We share information with service providers who help us operate the Service, under obligations consistent with this policy:

  • GoHighLevel / LeadConnector — CRM sync and message delivery
  • Twilio — SMS delivery for channels not routed through GoHighLevel
  • Supabase — database hosting for conversation and lead records
  • AI model providers (Google, xAI) — generating message responses
  • DigitalOcean — infrastructure hosting

We may also disclose information where required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of business assets.

Text messaging originator opt-in data and consent is never shared with any third party or affiliate for their own marketing or promotional purposes, under any circumstances.

06SMS & Mobile Messaging Privacy

By providing a mobile number and opting in, you agree to receive automated text messages from Realtor Squire related to your account and the Service. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance.

If you use the Service to message your own leads, see the SMS Consent section of our Terms of Service for how consent responsibility is allocated between you and Realtor Squire.

07Data Retention

We retain account and lead information for as long as your account is active, plus a reasonable period afterward to comply with legal, tax, or dispute-resolution obligations. Conversation history and structured lead data are retained so that follow-up context remains accurate over time; you may request deletion of specific records or your full account data at any point (see below).

08Your Rights & Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent to messaging at any time.

  • California residents (CCPA/CPRA): you may request disclosure of categories of personal information collected and shared, and request deletion, without discrimination for exercising these rights.
  • Canadian residents (PIPEDA / applicable provincial law): you may request access to and correction of personal information we hold about you, and may withdraw consent subject to legal or contractual restrictions.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing certain requests.

09Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10Children's Privacy

The Service is intended for licensed real estate professionals and is not directed to individuals under 18. We do not knowingly collect personal information from children.

11International Data Transfers

Realtor Squire's infrastructure is hosted in the United States. If you or your leads are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

12Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above, and, where appropriate, additional notice will be provided.

13Contact Us

Questions about this policy or your information can be directed to [support email].

Realtor Squire
Home Privacy Policy Terms of Service

Realtor Squire provides AI-assisted lead follow-up for licensed real estate professionals. This page is a draft prepared for attorney review and is not itself legal advice.